Dear Kristi, Thank you so much for your wonderful and detailed review of your stay at AC Baqueira. It brings us immense joy to know that you had such a perfect experience with us and enjoyed all the services and amenities we offer. We are delighted to hear that our team made you feel welcome after such a long journey. It is always our goal to provide a warm and relaxing environment for our guests, especially after a tiring trip. Your kind words about the Snow Bar, our breakfast service, and the spa are greatly appreciated. We are especially thrilled to know that you enjoyed the Ski Ambassador program and that Lourdes made your mountain experience unforgettable. She will be so pleased to hear your praises, particularly for her efforts to make your time on the slopes enjoyable and informative. It is also wonderful to hear that you found the ski lockers convenient and the staff attentive to your needs. However, we deeply regret the oversight regarding the recharge of your rental car. Please accept our sincerest apologies for this inconvenience. Your feedback is invaluable to us, and we will address this matter to ensure that it does not happen again in the future. Thank you for recommending us so highly. It was truly a pleasure having you as our guest, and we hope to welcome you back for another exceptional stay soon. Warm regards, Xavi Ricart Guest Relations AC Baqueira Ski Resort guestservice.baqueira@achmhotels.com
Dear Maria del Mar D, First of all, we would like to thank you for choosing us while your stay in Baqueira as well as your comments at TripAdvisor. We really appreciate your positive comments about your experience and our services in our property. Our main aim is to improve our service in daily basis making your stay a unique experience in the Valley. We hope we can see again next winter during the ski season! Warm regards, Joana Pascual Front Office Manager
Estimada Sirenetta, Muchas gracias por compartir su experiencia tan positiva con nosotros a través de TripAdvisor. Nos llena de alegría saber que su estancia en nuestro hotel ha sido memorable. Su satisfacción es nuestra principal prioridad, y comentarios como el suyo nos motivan a seguir ofreciendo un servicio de la más alta calidad. Es un honor que haya disfrutado de las instalaciones y de la atención del equipo Ac Baqueira Ski Resort. Nos aseguraremos de transmitir sus amables palabras a todos los miembros del personal, quienes estarán encantados de saber que su esfuerzo ha hecho una diferencia en su visita. Esperamos tener el placer de darle la bienvenida nuevamente muy pronto y que podamos seguir superando sus expectativas en cada visita. Gracias una vez más por su rese?a y por elegir Ac Baqueira Ski Resort. Atentamente, Xavi Ricart Guest Relations
Dear Scott, Thank you so much for your glowing review of AC Baqueira Ski Resort on Tripadvisor! We are absolutely thrilled to hear that you and your six-year-old had such a fantastic ski weekend with us. It's wonderful to know that you enjoyed our variety of dining options and that both our kid-friendly and fine dining experiences met your expectations. We're also delighted that you had the chance to relax and unwind in our spa—self-care is so important! Our team takes great pride in providing attentive and thoughtful service, especially when it comes to making sure our little guests feel just as welcome as the adults. We’re glad our location and proximity to the Gondola added to your convenience and overall experience. We look forward to welcoming you and your entire family on your next trip. Creating memorable stays for our guests is what we strive for, and it means the world to us that we exceeded your expectations. See you again soon for another unforgettable stay! Best regarts, Xavi Ricart Guest Relations Manager AC Baqueira Ski Resort guestserice.baqueira@achmhotels.com
